Privacy Policy

Last Updated: January 15, 2025

At Cigiri Wabiru Training Center, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or enroll in our agricultural training programs.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal details (name, email, phone number, address)
• Program enrollment information and preferences
• Payment and billing information
• Communication records and feedback
• Website usage data through cookies and analytics

2. How We Use Your Information

Your personal information is used to:

• Process program enrollments and provide training services
• Communicate about courses, schedules, and updates
• Process payments and maintain financial records
• Send newsletters and promotional materials (with consent)
• Improve our website and services
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With certified instructors for training purposes
• With payment processors for enrollment transactions
• When required by law or legal proceedings
• To protect our rights and property

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure servers, and regular security assessments.

5. Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. We use Google Analytics to understand website usage patterns while maintaining user anonymity.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Withdraw consent for marketing communications
• Request deletion of your personal information (subject to legal requirements)

7. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Student records are maintained for a minimum of 7 years as required by Malaysian education regulations.

8. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: [email protected]
• Phone: +60 6 1171 54970
• Address: Lot 847, Jalan Pending Industrial Estate, 93450 Kuching, Sarawak, Malaysia

9. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or direct notification to enrolled students. Continued use of our services indicates acceptance of the updated policy.